We regularly engage with relevant organisations to discuss matters raised by members. Updates are provided below.

1. Transition to Premier Marinas
   Boatfolk remains in the transition period to Premier Marinas. Management expects the transition to be completed by Autumn 2026.
2. Boatfolk App and Harbour Assist Login Issues
   Some members have reported problems logging into the Boatfolk App and password resetting.  Issue resolved .
3. Payments
   Routine payments continue to be processed as normal.
4. Boatcare Services
   Boatcare has ceased operations in the marina. At present, no replacement service provider is on the '''radar''.
5. Use of Contractors
   There are two categories of contractors:Approved contractors  who hold an annual access agreement with the marina.

• Non-approved contractors. Chosen by berth holders. Prior to access being granted by the marina,  the proposed contractor is required to sign waiver at the marina office agreeing that they have insurance and public liability and they will be subject to a £13.00  daily access charge.
• Approved Contractors List
  We will endeavor to provide a list of recognised contractors covering a wide range of maintenance and repair services. In progress
• 6. Blue Boat Hoist
  The Blue Boat Hoist is now available after its annual inspection and maintenance. If you require a lift in or out, please contact the marina office on 01492 593000 for booking and current charges.
• 7. Marina Wi-Fi
  Members' longstanding concerns regarding intermittent Wi-Fi coverage across the marina.  Last years planned improvements of fibreoptic to adjacent relay masts is postponed until after Premier takes over and a decision can be made.
• 8. CCTV Coverage  Concerns about the limited CCTV coverage, particularly at the far end of the marina. We are awaiting confirmation on whether wider coverage will still be undertaken following Premier's full takeover.
• 9. Dredging
• We are aware that dredging is required particularly around the main leg and the first few pontoon legs. Dredging is usually scheduled at the end of the season, subject to the annual dredging licence. Further information will be provided marina and relayed when available.
• 10.Fire Alarms. Independant push button fire alarms are situated along the main pontoon, Once aware marina duty staff takes full control regarding safety of local berth holders and craft including notifying emergency services and the sounding of an loud audible evacuation alarm.  Please ensure access and the RV point  alongside the Mulberry is not be obstructed.  We are enquiring if there any plans to repaint Mulberry's worn and faded car park yellow lines to avoid obstruction by visitors vehicles and the area preventing the passage of  marina trolleys and emergency vehicles equipment.
• 11. Marina egress ladders are provided on each pontoon. Recommended a high vis repaint and flags to aid identifying especially if a person is in the water and needs to locate one quickly.
• 12. Routine Maintenance
  Maintenance of the marina and pontoons.  Be aware of loose boards on some pontoons and also their raised/loose screw heads. Please report these locations to to the marina office.
• 13. Marina Trolleys  Please do not leave marina trolleys unattended on the pontoons. Trolleys can easily fall into the water, particularly those without a float attached, which may result in damage to the dredger.Before departing, please return your trolley to its designated storage area to help keep the pontoons safe and ensure trolleys remain available for other marina users.
• 14. Our CMBHA Volunteers Webcam is currently off-line, issue being investigated.
• 15. Conwy Harbour Free Drying Berths
  A reminder that two drying berths (Harbour wall height 3.8m & 4.5m)  are available free of charge for berth holders at Conwy Quay—ideal for those wishing to give their boat a quick scrub! To book, please contact the Harbour Master on 01492 596253.
• 16. Security and Privacy
  Advanced Chat Privacy is enabled on both the WhatsApp Members and Committee channels. Channels are monitored daily.
• 17. Please remain vigilant for fraudulent invitations, suspicious links, or spoofed messages seemingly from CMBHA.  Please let us know and it is advisable not to download, activate or post any external link that has not been verified.
• 18. Using Marine Radios and using appropriate voice procedure:-
• Ship Portable Radio Licence: This covers the handheld radio itself rather than a specific boat, allowing you to legally carry and use it on any vessel. Ofcom issues these for free if you apply online through the Ofcom Licensing Portal. Operator’s Licence: By law, you must hold a Marine Radio Short Range Certificate (SRC) to legally transmit on marine frequencies. Part 1 can be taken online with the Royal Yachting Association (RYA).  They then issue a pass to allow attendance at a one-day training course. At the end of which is  practical and theory exam. (The training course must be taken within twelve months of passing the online course).
• • For members with a SRC Certificate that predates or have since upgraded to a Radio equipped with Digital Selective Calling it is recommended that the updated RYA SRC course is retaken as this includes the operation of a radio with the DSC functions.
  • We will keep an eye out and notify members if any RYA day courses and exam  are planned in our area.
  • EPIRB's and PLB's.  Please ensure that these are also registered.
  • 19.  16th July 2026.  The small wooden yacht that sadly sunk at pontoon berth G20 has now been lifted out to the yard.  Thanks to the teams involved. 
  • 20. Beaumaris Pier.  For information the last known gate code is 2930.
  If there is an issue you would like us to follow up on, please contact us using the website's contact form. We respond to all enquiries and we look forward to hearing from you.

Thank you for your continued support.

David Snape
Chair, CMBHA